Privacy Policy
Your data stays yours. Always. We've designed our entire process around protecting your privacy.
Anonymous by Design
Results are stored with your unique code only—never your name or identity.
Minimal Collection
We only collect what's absolutely necessary to deliver your analysis.
Never Sold
Your genetic information is never sold, rented, or shared with third parties.
Information We Collect
At Purchase
- Billing information (name, payment details, billing address)
- Recipient address (email or mailing address for code delivery)
At Code Redemption
- Shipping address for kit delivery
After Sample Processing
- Methylation test results, stored with your unique code only
Information We Do NOT Collect
- We do not require your name or identity to redeem a code or receive results
- We do not link your billing information to your test results
- We do not collect health history or demographic information
How We Use Your Information
| Information | Purpose |
|---|---|
| Billing details | Process payment, issue refunds |
| Recipient address | Deliver unique code |
| Shipping address | Send collection kit |
| Unique code + results | Store and display your test results |
Data Storage & Security
Test results are stored using only your unique code as an identifier
Billing records are maintained separately and are not linked to test results
We employ industry-standard security measures to protect all data
Saliva samples are destroyed after processing
Data Sharing
We do not sell, rent, or share your information with third parties, except:
- Payment processors (to complete transactions)
- Shipping carriers (to deliver codes and kits)
- When required by law
Data Retention
Billing Records
As required by law
For tax and legal purposes
Test Results
Until deletion requested
You control your data
Your Rights
You may:
- Request deletion of your test results by providing your unique code
- Request a copy of any data associated with your code
- Contact us with privacy concerns at privacy@epochx.bio
Changes to This Policy
We will notify active customers of material changes via the email provided at purchase. Continued use of our services after changes constitutes acceptance of the updated policy.